The El Dorado County Sheriff's Office of Emergency Services alert and warning system provides a number of ways in which the county may contact the community in the event of an emergency such as evacuations due to wildfires, hazardous material spills, or urgent law enforcement operations.
The El Dorado County Office of Emergency Services partnered with CalOES to bring the El Dorado County Emergency Alerts notification service to residents and businesses by app, telephone, cell phone, text message, email, and social media when there is a threat to the health or safety of residents.
If you previously signed up for notifications through Code RED (El Dorado County's former alert system), you do not need to sign up again to continue receiving notifications. The information from CodeRED will migrate over to the new system. We do however encourage new registration as a better way to update your notification options. You may receive notifications from both El Dorado County Emergency Alerts and CodeRED during the transition period. However, we recommend that you CLICK HERE and sign into El Dorado County Emergency Alerts to verify your information is correct. Your User ID should be your email address. If you forgot you User ID or need your password reset, click "Forgot User ID or Password".
For more information see the FAQ's below.
Should the City of Placerville and the City of South Lake Tahoe come opt-in you will be given the opportunity at registration to opt-in to messages from all agencies that affect your listed address.
Click on "Sign Up" button above to add your information to this notification system.
Most alerts are sent to a specific group, based on the geographical location of the incident or event.
Note that if the pin on the map is not over your residence, you can move it to an appropriate location by clicking and dragging the pin.
You will not receive any location-based alerts if you do not provide an accurate address.
After creating your profile, the system will give you the opportunity to add additional household members (Emails), additional addresses, and additional phone numbers.
Below you will see links to download the mobile application for Android and iOS devices.
After creating your account, you may wish to save the contact information for El Dorado County Emergency Alerts to avoid confusing it with a SPAM call or email. Telephone messaging will show a CallerID of 530-621-7595. Emails will come from email@example.com. Text messages will come from a six-digit short code that may vary, which cannot be saved.
You may receive notifications from both El Dorado County Emergency Alerts and CodeRED during the transition period. If you have not previously signed up for CodeRED, please CLICK HERE.
This new system offers several improvements to include App notifications via Rave's Smart 911 app. You will receive App notifications if you are in an affected area, even if that area is not your registered address. We also encourage new registration with Smart911 as a better way to update your profile and notification options.
Yes. You may add the address to your account or you may create an account specifically for your business.
Please note that if you attach your business to your personal account, the listed contacts on that account will be the only ones notified.
If you register your business separately, note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the El Dorado County Emergency Alerts message to their workforce.
It is best to have an alternate phone number in the calling database for these situations.
Your CodeRED information has already been transferred to the El Dorado County Emergency Alerts System. Please CLICK HERE in order to sign in and confirm your information. Your User ID should be your email address. If you forgot you User ID or need your password reset, click "Forgot User ID or Password".
If you do not want to receive emergency alerts you can be removed from the system by logging into your profile, Clicking Edit Account Settings and by selecting "REMOVE ACCOUNT".
If you are having difficulty, you can contact the Office of Emergency Services who can delete your account. (530) 621-5895, or ElDoradoOES@edso.org.