The El Dorado County Sheriff’s Office of Emergency Services alert and warning system provides a number of ways in which the county may contact the community in the event of an emergency such as evacuations due to wildfires, hazardous material spills, or urgent law enforcement operations.
REMEMBER, WE CAN’T ALERT YOU IF WE CAN’T REACH YOU
El Dorado County Emergency Alerts Sign Up Instructions
Click on “Sign Up” button above to add your information to this notification system.
YOU WILL BE ASKED TO CREATE AN ACCOUNT:
- Create a Username (email address is recommended)
- Create a Password. Password must be 8 or more characters; at least 1 lower case letter, 1 upper case letter, 1 number, and 1 special character
- Enter preliminary contact information
- Check that you agree to the Terms of Service
- Click “Create Account”
ENTER YOUR ADDRESS
Most alerts are sent to a specific group, based on the geographical location of the incident or event.
Note that if the pin on the map is not over your residence, you can move it to an appropriate location by clicking and dragging the pin.
You will not receive any location-based alerts if you do not provide an accurate address.
ADD ADDITIONAL CONTACTS
After creating your profile, the system will give you the opportunity to add additional household members (Emails), additional addresses, and additional phone numbers.
Below you will see links to download the mobile application for Android and iOS devices
Frequently Asked Questions (FAQ)
When will this system be used?
The system will be used to notify residents about imminent threats to health and safety, such as the need to evacuate due to a wildfire or take other appropriate actions in the event of a flood or other critical police activity.
What should I do if I receive an El Dorado County Emergency Alerts message?
Listen carefully to the entire message and follow the directions given. Do not call 9-1-1 for further information unless directed to do so or if you need immediate aid from the Police or Fire department.
If a notification is sent out, is it guaranteed I will receive it if I register?
When the emergency notification is activated, the system will make several attempts to reach the registered numbers. Due to the emergency, phone systems, both landline and cell may be inundated with calls and your provider may not be able to deliver the message. Technical difficulties by phone and email providers may result in notification failures.
I have a landline, and it does not work when the power goes out. How will the system be able to contact me?
Make sure you have at least one working corded telephone – and be sure to turn the ringer on! The sign-up form allows you to indicate both a primary and alternate phone number. Cell phone and/or work phone numbers can be entered as alternate phone numbers. Both primary and alternate phone numbers will be contacted when an emergency notification is sent.
Does the El Dorado County Emergency Alert system already have my phone number?
The El Dorado County Emergency Alerts database will contain information migrated from the previous CodeRED system. However, no resident should assume that their information is in the system and a new registration is the best assurance.
I have a business located in El Dorado County, can I arrange to have alerts contact my business?
Yes. You may add the address to your account, or you may create an account specifically for your business.
Please note that if you attach your business to your personal account, the listed contacts on that account will be the only ones notified.
If you register your business separately, note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the El Dorado County Emergency Alerts message to their workforce.
Is my personal information protected?
El Dorado County Emergency Alerts is a service of Rave Mobile Safety which takes security and privacy concerns very seriously. They will not share any citizen supplied data to third parties. Rave’s Terms of User are listed on the registration page.
I no longer want to be enrolled in the El Dorado County Alerts system, how do I opt out?
If you do not want to receive emergency alerts you can be removed from the system by logging into your profile,
Clicking Edit Account Settings and by selecting “REMOVE ACCOUNT”.
If you are having difficulty, you can contact the Office of Emergency Services who can delete your account. (530) 621-5895, or emergencyinfo@edso.org